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Customer Reviews: Average Rating:  Rating :  - Why does this air purifier smell like wet dog?
I got this because of the overwhelming positive feedback it inspired. Shipping time was light-speed fast and the unit worked mostly ok but, like other reviewers, I HATE the instruction booklet.
OK, the unit comes already put together but you need to put the pre-filter in before you start the unit up. This is actually a very easy thing to do but it becomes very confusing very fast when you try to follow the crappy instructions in the booklet. You don't need to take the top off (contrary to instructions). You actually need to put the black velcro-looking strip along the inside of the bottom of the unit, (This will become clear once you are looking at the thing.)
The other problem is that after a couple of weeks, we all started noticing a 'wet-dog' smell in the air. Not horribly offensive, but not aromatic either. We had just had the house professionally cleaned so I knew that all potential stinkies had been taken care of. On a sniff 'n' search, I discovered that the Honeywell was the culprit - stinking up my clean house! I took the thing apart, looking for the problem. Found nothing, it was completely clean. The filter itself did not smell but the air being expelled was awful. I found that if I turned it down to the lowest setting, it went away (or became unnoticeable) but after a couple of hours of medium or high, the phantom smell returns.
Any ideas??
Other than that, this is a pretty good unit and not loud at all. On high you notice it more but my kids successfully cover it with yelling, screaming, laughing, arguing etc.
As for cleaning the air, I do notice cooking smells leave the downstairs area faster and our asthmatic sleeps easier at night. So I still recommend it but if I were to buy another one, I might try a different model.
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